Reviews & Testimonials

Residences at Belvedere

“I had a wonderful experience with the Belvedere Residences, and the staff caring for my loved one. Excellent communication as we investigated which independent living place would be right for my loved one, and patience with all of my questions. Upon move in, staff were kind and welcoming, taking extra care to settle my loved one into the routines of meals, recreation, and life at Belvedere. Most important was the kindness and patience of the staff, as well as their seeing the unique individual each resident is. The staff have made the additional safety measures brought on by the Covid pandemic part of their routine, and are deeply concerned with the health and well-being of the residents. When Health Authority restrictions ease or tighten, the families are quickly made aware. I was so grateful to have such a safe and caring environment for my loved one.”

- Kat

Belvedere Care Centre

“I would like say thank you to all the staffs in west wing looking after my mom, the front desk staff and the staff who did the rapid test for visitors. Although my mom was living there for only 2 months and had language barrier, staffs were so patient and tried their best to communicate with her. Appreciate their care to my mom.”

- L. Fausta

“Amazing place. I have had two relatives stay here over the past five years. The care that they provide their residents is amazing. Staff goes above and beyond to help the residents and make their lives the best they can be. I cannot thank them enough for the way they cared for my father during the pandemic. Also the food is great.”

- Kim

“My mother lived there a few years ago. My sisters and I were treated extremely well when we visited mom, and were very caring to her as well. They were very respectful and kind when my mother passed. Many thanks to the staff for caring for my mother.”

- Mary Findlay

“To All of the Staff on 2 East,

I would like to thank each and every person working on 2 East for providing the best care for my mom, Betty Sayers.

I apologize for not having everyone’s name, but I do know that you all helped myself and my family in some way.

Thank you to all the staff for always being there when we had questions, and always making sure my mom looked her best and were so great at keeping us (the family) in line. To ALL the care aides who are working on 2 East, all your care does not go unnoticed. You do an amazing job every day caring for each one of your residents.

And I would like to say a ‘special thank you’ to the care giver who was with me the night that my mom passed away. You were an absolute angel, and made my mom’s passing such a special time for me. I will never forget it. Thank yoo! We all feel very grateful that you all took such great care of our mom. We were very lucky to have her placed in your care and will never forget all that you did for her.

Thank you to everyone, it honestly makes such a huge difference to know she was so well looked after.
Take care, all of you,
And again, thank you!”

- Elaine Sayers

Suncrest Retirement Community

“I am very pleased with our care. The service is terrific, the staff wonderful and the food could not be better! We love it here. The nurses are wonderful. Julie, Courtney, Lisa, J.J. and Darlene, are out of this world.”

- W. and R. Nicolson

“Met the general manager and she gave us the grand tour, very nice facility with well designed suites, the residents seemed to be very friendly and happy. I highly recommend checking this community out as a retirement option.”

- Mark Manuel

“I recently enjoyed a few days respite at Suncrest Retirement Community. To say I was pleasantly surprised is an understatement. I just wanted you to know much I appreciated the welcoming atmosphere there, and the caring demeanour shown by all the staff.

The meals too were another pleasant surprise. My wife can attest to what a fussy eater I am, so this a testament to the skill of the kitchen staff. All the residents I spoke with had nothing but positive comments regarding Suncrest. Overall, it was a very enjoyable experience that I will happily take advantage of in the future, given the opportunity. Kudos to everyone in the organization, who obviously succeed in fulfilling the company’s mission statement, which is a rare accomplishment in this day and age. Please pass on my sincere thanks to all the staff.”

 - Peter D.